Privacy Policy

The Company, as defined below, is committed to protecting the privacy of its individuals and is bound by the Australian Privacy Principles ('APPs') set out in the Privacy Act 1988 (as amended from time to time) ('Act'). We will only collect, use or disclose personal information in accordance with the Act and this Privacy Policy.

This Privacy Policy applies to the collection, use, disclosure and handling of personal information (including sensitive information as defined by the Act) by the 'Web Marketing Center Pty Ltd' trading as "The Collective" ACN 120 190 463 ('the Company'), including personal information (and sensitive information) collected via this Website ('Website').

By accessing or using this Website you agree to be bound by this Privacy Policy. If you do not agree to be bound by this Privacy Policy, please exit this Website and refrain from using any of its contents.

The Company may from time to time (without notice to you) amend or update the Privacy Policy at its sole discretion. By continuing to use the Website, or otherwise continuing to deal with us, you accept this Privacy Policy as it applies from time to time.

Collection — How Do We Collect Information?

The Company collects personal information:

• Directly from you (unless it is unreasonable or impracticable to do so) when you contact our business number or fill in an enquiry form; and
• Third parties — other companies within our group, or affiliate or partner companies that are connected with us, public records or bodies or private organisations.

The Personal Information is collected and held only to the extent reasonably necessary for one or more of the Company's functions or activities, including the sale, promotion and distribution of its services by direct to customer marketing as well as on-line advertising and marketing.

Where lawful and practicable, individuals have the option of not identifying themselves (remaining anonymous or using a pseudonym) when dealing with the Company.

What Type of Personal Information Do We Collect?

Personal information collected and held by the Company may include (and is not limited to):

• Your email address; first name; last name; contact details; date of birth
• Home address; postcode; country of residence; telephone numbers
• Credit card payment details; billing address
• Personal information in surveys, testimonials and complaints
• Internet Protocol (IP) address, occupation, employment, industry areas of interest
• Any personal information you volunteer while using this Website (including via cookies)

Why We Collect Personal Information

The purposes for which we collect your personal information may include providing you with services, information and content or information about the Company's services, promotions or services or improving our services.

Cookies

The Company may place a "cookie" (a small text or pixel file) on any computer you use to access this Website, which assists the Company to provide you with an easy-to-use Website. When you revisit this Website, the cookie will enable the Company to recognise you as a previous user. If you do not want to receive cookies, you can change your browser settings.

Cookies help us know who you are so we can show content that is most relevant to you, including features, products and promotions. They help us improve our service features and let us know if someone engages or is attempting to engage in activity that violates our terms and conditions.

Unsolicited Personal Information

If the Company receives unsolicited personal information about an individual, the Company will take steps to afford that information the same privacy protection as solicited personal information, or destroy or de-identify that information if it is lawful and reasonable to do so.

Use and Disclosure

The Company may use and disclose your personal information:

• For the purposes for which it is collected (primary purpose) and for any related purposes (secondary purpose), including where necessary in connection with the provision of this Website and our services to you
• To manage the Company's relationship with you
• To obtain professional, financial, technical, administrative or other advice and services in connection with the operation of the Company's business
• To provide you with information about services and promotional offers
• To investigate, prevent or take action regarding any breach or suspected breach of the Website terms of use, the Privacy Policy, any law or the rights of any person
• To research and enhance our services
• As required or authorised by or under Australian law or a court or Tribunal order

Direct Marketing

The Company may use and disclose an individual's personal information to provide you with information about this Website, the website materials and the services, and the Company's services and any promotional material in connection with those services.

You may opt out of receiving marketing communications from the Company by following the unsubscribe instructions on email correspondence or by contacting us via the details below.

Trans-Border Data Flows

The Company may transfer your personal information outside of Australia where the Company has taken reasonable steps to ensure that the overseas recipient does not breach the APPs, or where the transfer is necessary for the performance of any contract between you and the Company, or as required or authorised by law.

Data Quality & Security

We will take reasonable steps to keep any personal information we hold about you secure, relevant, accurate, up to date and complete. The Company takes reasonable steps to protect the personal information that it holds from interference, misuse and loss and from unauthorised access, modification or disclosure.

Please notify us immediately if you become aware of any breach of security.

Access to and Correction of Your Personal Information

If you wish to access, correct or update any personal information we may hold about you, please contact us via the details set out below. We may charge for providing access to this information and we may refuse access where the Act allows us to do so.

Membership Site & Webinars

You acknowledge that any information which you choose to make public within our Membership Site and Webinars, including your personal information, will be publicly available within that area. You consent to the collection and use by the Company of any information you publish within our Membership Site and Webinars, in accordance with this Privacy Policy and the Website terms of use.

Contacting Us

All correspondence, including any queries regarding your use of this Website, complaints or this Privacy Policy, should be sent to:

Last updated: 9th March 2014